Place your order online at Fat Franks camping shop for all your camping needs.Our click & collect service couldn’t be easier, it’s fast, free, convenient and stressless. We will have your order ready for collection at your chosen festival.This makes your festival experience that much more enjoyable as you won’t have to carry heavy tents and equipment from the carpark to the campsite allowing you to carry more beer.
When will my order be ready for collection ?
Your order will be available when the festival campsite opens, please check your chosen festival website for opening times.
What do I need to bring to collect my order ?
You will need a copy of your order confirmation – you can find this in the form of a barcode on your order email either on your phone or a printed copy (Top tip take a screenshot of your barecode as Internet signal is very poor at festivals)
Click & Collect pick up location.
When our store is located at the festival we will put our location on our Facebook and Instagram pages. We will also add photos of the stalls location and a map plus a onsite contact number .
Click & Collect order cut off times.
Click and Collect orders must be made before the cut off date.
Creamfields south festival 2023 – Closing date for click & collect will be 12pm Sunday the 21st May 2023.
Download festival 2023 – Closing date for click & collect will be Sunday 12 pm the 4th June 2023.
2000 Trees festival 2023 – Closing date for click & collect will be 12pm Sunday the 2nd July 2023.
Bloodstock Open Air 2023- Closing date for click & collect will be 12pm Sunday 6th August 2023.
Leeds festival 2023 – Closing date for click & collect will be 12pm Sunday the 20th August 2023.
Making a purchase
Making a purchase could not be easier. Just browse our catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on “Order” and you will be asked for a few details that we need to be able to satisfy the order.
We accept credit card payments via Paypal and stripe.
Click & Collect pricing.
Take advantage of our online prices. Online price are only available for click and collect purchases, price will be different when trading at festivals.
What happens if the festival is cancelled?
If the festival is cancelled you will receive a 100% refund, Click and collect refunds will take 3-5 working days to complete.
What happens if I can’t make the festival ?
If your circumstance change and you wish to cancel your order before 48hrs of the festival opening you will receive a 100% refund. If you wish to cancel your order with less than 48hrs before the opening of the festival you will encounter a £15 service charge to cover transport and admin cost as your order will be already for collection the balance will then be refunded after the festival.
Click and collect refunds will take 3-5 working days to complete.
Worried about forgetting something ?
Fear not we’ll be ready and waiting for you with a fully stocked shop, where you will be able to buy tents,sleeping bags, spare pegs, chairs and much more. When collecting you goods or visiting our stall use our airbed inflation service we offer at festivals. Bring us your airbed and we will inflate it for £2 whilst you wait.
Please share your Click & Collect experience on your social media.
Please share your experience of our click and collect service on Facebook, Twitte, and Instagram so your friends and family can take advantage for this great service.